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Frequently asked questions

How to book

Online using the booking bar above

Phone +41 (0) 22 906 55 22

Email bookan@rchmail.com

Book direct for:

Welcome drink -  enjoy a glass of sparkling wine on arrival
Children stay free - children under 12 years old stay free when sharing a room with their parents
Complimentary WI-FI - in your room and throughout the hotel 
Priority consideration - for room requests and room upgrades 

No hidden costs, no booking fees, and no credit card charges.

Terms & Conditions

  • Applicable to lunch or dinner reservations in The Windows Restaurant only
  • Applicable to all publicly available rates booked directly on the hotel website or via the hotel reservations team
  • Credit has no cash value and unused credit cannot be transferred to another stay or refunded
  • Charges that exceed the credit amount must be paid in full at the time of checkout
  • Not applicable to bookings made via third party travel agents or partners
  • Not applicable to breakfast, beverages or any other service charges
  • Not redeemable for special seasonal events

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We are proud to be part of a number of select and exclusive collections and memberships that share our values of outstanding service, exceptional guest experiences and generous hospitality.

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Florida

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